Emergency tow truck services are useful when recovering your vehicle from a crash site. Unfortunately, most motorists do not know how to choose a tow truck. Nevertheless, this should not be your case if you read this piece.
Assess The Tow Trucks Specifications
What type of truck do you require to recover your vehicle? Below are valuable pointers;
- Always consider flatbed tow trucks instead of hook-and-chain tow trucks. The latter could damage the vehicle's bumpers and underneath components during towing.
- What are the road conditions at the crash site? If your car veers off the road, ask for a tow truck with 4WD capabilities.
- The tow truck should be large enough to tow your vehicle. Inquire about its weight limits and the capacity of the recovery winch.
- The tow truck must be in excellent condition. After all, you wouldn't want the truck to break down during recovery.
Negotiate For Value Services
What additional services does the emergency tow truck service offer? In some cases, your vehicle might not have extensive damages that necessitate the need for a tow truck. If this is the case, look for tow truck companies that offer roadside repair services. This way, you save on towing costs. If your car has severe damages, inquire whether the tow truck company has a garage or vehicle storage units.
Inquire About The Terms Of Service
The emergency tow truck service must pull out all stops to ensure customers have peace of mind during vehicle recovery. Consequently, examine their conditions;
- Check the company's insurance coverage. For instance, you should not be liable if recovery personnel suffer injuries while towing your vehicle.
- The company must prioritise safety during recovery. For example, the recovery crew should use safety signage to prevent secondary accidents at the scene.
- What are the recovery timelines? The general principle is to consider emergency tow trucks that take the least time to respond to your calls.
- If your vehicle breaks down far away from your residence, ask whether the tow truck service offers courtesy cars to its customers.
Most customers will instantly go for the cheapest emergency tow truck service. However, this might not be a viable option since you might have to trade off quality for low costs. The general rule is to ask the tow truck service to justify its quote if you think it is above your budget. Then, ask for discounts. For example, you could negotiate for a first-time customer discount or a free courtesy car.
